Desk by Ouroboros Apps

io.github.LAHutchins91/deskVersion 1.0.3

Customer support answers, refund rules, and escalation limits for AI assistants

Status

Responds277 msNov 14, 2026, 14:39 UTCAnswered our handshake without sign-in.

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Last checked: Nov 14, 2026, 14:39 UTC
Latency: 277 ms
Remotes responding: 1 of 1
Sign-in: No sign-in
Hosting: Hosted outside the EU (detected)
Registry data as of: Nov 14, 2026, 21:12 UTC

Data from the official MCP Registry, checked by run.zero. How we check

Connect

Streamable HTTP

https://desk-mcp-continuity2.vercel.app/mcpResponds277 msNov 14, 2026, 14:39 UTC

No sign-in

Claude Code

claude mcp add --transport http desk https://desk-mcp-continuity2.vercel.app/mcp

Claude Desktop and claude.ai

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2
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Settings > Connectors > Add custom connector
Name: desk
Remote MCP server URL: https://desk-mcp-continuity2.vercel.app/mcp

Cursor

{
  "mcpServers": {
    "desk": {
      "url": "https://desk-mcp-continuity2.vercel.app/mcp"
    }
  }
}

VS Code

code --add-mcp '{"name":"desk","type":"http","url":"https://desk-mcp-continuity2.vercel.app/mcp"}'

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Tools

13 tools

Tools of Desk by Ouroboros Apps
	Description		Read-only	Idempotent	Open world
`create_support_desk`Create a support desk when the user asks for a new policy home. Does not approve answers, refunds, features, or timelines.	Create a support desk when the user asks for a new policy home. Does not approve answers, refunds, features, or timelines.	No	No	Yes	No
`evaluate_commitment`Decide whether a proposed refund, feature, or timeline is in the approved set. REFUSED means do not say it, do not invent a substitute, and draft for human review instead of promising the customer. APPROVED means sayOnly is the only permitted wording. Pass channel to also enforce the escalation limit.	Decide whether a proposed refund, feature, or timeline is in the approved set. REFUSED means do not say it, do not invent a substitute, and draft for human review instead of promising the customer. APPROVED means sayOnly is the only permitted wording. Pass channel to also enforce the escalation limit.	No	Yes	Yes	No
`evaluate_escalation`Decide whether this channel may escalate or may promise a refund, feature, or timeline. REFUSED means do not escalate, do not invent a tier, and draft for human review instead of promising the customer. Permission to promise still requires evaluate_commitment for the exact wording.	Decide whether this channel may escalate or may promise a refund, feature, or timeline. REFUSED means do not escalate, do not invent a tier, and draft for human review instead of promising the customer. Permission to promise still requires evaluate_commitment for the exact wording.	No	Yes	Yes	No
`get_desk_context`Retrieve selected approved answers for a customer question, plus the desk's approved refund rules, commitments, and escalation limits. This is evidence, not permission. A missing or RETIRED answer is not an invitation to invent one. Call evaluate_commitment before promising a refund, feature, or timeline. If tools fail or return gaps or REFUSED, draft for human review instead of promising the customer.	Retrieve selected approved answers for a customer question, plus the desk's approved refund rules, commitments, and escalation limits. This is evidence, not permission. A missing or RETIRED answer is not an invitation to invent one. Call evaluate_commitment before promising a refund, feature, or timeline. If tools fail or return gaps or REFUSED, draft for human review instead of promising the customer.	No	Yes	Yes	No
`list_approved_commitments`Read approved feature and timeline statements. Listing them does not approve a different promise. Call evaluate_commitment with the exact wording before saying one.	Read approved feature and timeline statements. Listing them does not approve a different promise. Call evaluate_commitment with the exact wording before saying one.	No	Yes	Yes	No
`list_escalation_limits`Read escalation limits. A channel with no APPROVED limit cannot promise a refund, feature, or timeline and cannot be given an invented escalation path.	Read escalation limits. A channel with no APPROVED limit cannot promise a refund, feature, or timeline and cannot be given an invented escalation path.	No	Yes	Yes	No
`list_refund_rules`Read refund rules on a desk. Only APPROVED rules can authorize wording, and only through evaluate_commitment. Do not treat this list as permission to invent a refund.	Read refund rules on a desk. Only APPROVED rules can authorize wording, and only through evaluate_commitment. Do not treat this list as permission to invent a refund.	No	Yes	Yes	No
`list_support_desks`List this team's support desks. Use the returned id. Do not guess a desk.	List this team's support desks. Use the returned id. Do not guess a desk.	No	Yes	Yes	No
`save_approved_answer`Store or revise an answer the user has explicitly approved. Identical retries keep the same revision. A changed answer requires expectedRevision from a previous read.	Store or revise an answer the user has explicitly approved. Identical retries keep the same revision. A changed answer requires expectedRevision from a previous read.	Yes	No	Yes	No
`save_approved_commitment`Store a feature or timeline statement the user has explicitly approved. The statement is the only wording that can later pass evaluate_commitment. Do not save a date or a feature the user did not approve.	Store a feature or timeline statement the user has explicitly approved. The statement is the only wording that can later pass evaluate_commitment. Do not save a date or a feature the user did not approve.	Yes	No	Yes	No
`save_escalation_limit`Store the escalation limit the user has explicitly approved for one channel. maxTier must be on tierLadder. Promise flags default closed unless the user sets them true. A limit does not itself approve refund, feature, or timeline wording.	Store the escalation limit the user has explicitly approved for one channel. maxTier must be on tierLadder. Promise flags default closed unless the user sets them true. A limit does not itself approve refund, feature, or timeline wording.	Yes	No	Yes	No
`save_refund_rule`Store a refund rule the user has explicitly approved. matchTerms must name a specific situation. The word refund alone is not a rule. remedy is the only wording that may later be approved. decision ALLOW grants that wording. decision DENY refuses a refund and records the denial script.	Store a refund rule the user has explicitly approved. matchTerms must name a specific situation. The word refund alone is not a rule. remedy is the only wording that may later be approved. decision ALLOW grants that wording. decision DENY refuses a refund and records the denial script.	Yes	No	Yes	No
`search_approved_answers`Look up approved answers by topic, question, or answer text. An empty result means there is no approved answer. Draft for human review; do not invent one or promise the customer. Page with offset.	Look up approved answers by topic, question, or answer text. An empty result means there is no approved answer. Draft for human review; do not invent one or promise the customer. Page with offset.	No	Yes	Yes	No

Details

Registry status: Active
Published: Oct 8, 2026
Updated: Oct 8, 2026
Website: https://ouroborosapps.com/docs/desk⁠ (opens in a new tab)
Repository: https://github.com/LAHutchins91/desk-mcp⁠ (opens in a new tab)
Categories: Uncategorized
GDPR: Not declared

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